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Adding A Venue To Your Account
The video tutorial demonstrates how to add a venue to an account on Opendate.io. The process involves accessing the settings panel, navigating to the venues section, and adding a venue either by se...
0:00 So I'm going to show you how to add a venue to your account. So we already have a couple here underneath our venue selector, um but if I want to add another one I can go down to settings panel here, go to venues, um and then I can either search venues, so, I don't know, we'll say this one, um it'll add 0:28 that venue to my account or if it's not listed in here, it'll I can enter these details manually. Uhm, uh do do do do. 0:50 I can add it right here. And we do see our two new, two new venues and I'm gonna move this guy. 1:05 But that's how you add your venues in there. Oh, you know what? I didn't even show you where we'll add that random one and now it should be in our in our calendar. 1:20 Yep, we see it right here. Uhm, and you can start putting events on there. Alrighty, thank you.
Bandsintown Integration
The video introduces a new integration feature on Opendate.io that allows users to list their events with Bansontown. Users can turn on the event for Bansontown during the event setup process if th...
0:00 Hi everyone, we have a new integration to announce today. We can now list your events with Bansontown. So as you're setting up your event, and adding all the information, there's this new program. 0:17 When you click into that, you have the option to turn on the event for Bansontown. And you can see, in this case, I'm not allowed to turn that on, because we only allow public events with performers. 0:32 In this case, I do have a performer, Snail Mail, but this event is marked as private. So this only works if you have artists on your event, and it's a public event.
Managing an Event
Overview of Show Details
The video demonstrates how to use the show details page in Opendate.io for event management. It covers adding show details such as times and activities, linking artists to offers, managing finances...
0:00 So here's a quick overview of the show details page. So this is after I've clicked into an event We've got our show details, which are you know the times that we've decided to put in here We can add more activity if we want to say, hey, we got load in, loading in gear at uhm You know, I don't know, we'll 0:25 say 1, 1pm Uh, we can put that in there, uhm We've got our offers here, which will automatically pop up. 0:36 We can also add an artist here, so If we wanted to add an artist, we can now connect one of our offers to an artist. 0:55 Oops. Let's refresh this. There it is. You should see it come up like this. Now we've got our artist attached to the offer. 1:13 So if you have multiple artists here, you can attach multiple offers to that artist. Once you have an offer, it will automatically flow into the settlement. 1:23 So let me just show you this offer we got. We're gonna, we're gonna put this at 50. Why not? We'll say we have a fixed expense of 100 bucks. 1:35 Uhm. And then we can go back to our event details. This will automatically flow into the settlement. We've got a 10% tax on here. 1:49 We can see the tickets that have already actually sold for this event are automatically flowing into our gross. We have that, you know, $100 of times 13 expense, $1,300 total, so we're in the red here. 2:09 But because there's a guarantee, you know, we owe that $1,000 to the artist. And you can see an overview of the show summary right here. 2:18 just going back into event details, we have a finance section here. This is for all your internal expenses, so if we want to say, hey, we got a fixed staff expense, let's add staff here as a category. 2:37 We'll say bar staff, and we're going to forecast that there was going to be two, three hundred dollars of expenses, but it turned out it's only two hundred. 2:49 And we'll save that, and now, if we go into our profit and loss, um, we can see this all start flowing in. 2:58 So, um, we can see the tickets that we sold, we sold four tickets. 40 tickets, um, and our, our actual gross, and I'll show you why that's so low in a second here. 3:11 Um, we've got our headliner payment of $1,000, remember we had that internal expense for bar staff, um, for, that we forked out. 3:21 Forecasted for $300, um, it actually turned out to be $200, uh, so you have these two columns of your forecast estimate and actual. 3:31 And this expense is only going to show up on your P&L because we put it in the finance section. It's not going to show up anywhere in the settlement because the settlement is external. 3:44 So we just have that one other expense that we saw earlier with the 13 times 100, um, and that won't come into the P&L. 3:53 Because the only thing you care about from the settlement is that artist payment, um. And so that's where that's coming in. 4:03 So, now, going into the P tickets, we've actually only sold, I've done a bunch of comp tickets here, so we've got 40 tickets sold, but we've actually only sold um one for $14.23, so that's why you saw that amount earlier. 4:24 And now in the ticket thing dashboard, you kind of get an overview of how your sales are doing. For this one, we've given away 39 comps and only sold one ticket, so we're not doing too well, but um this is a good way to see what's going You see And then also on admission, you can see how many people 4:44 have checked in. So this is coming directly from your OpenDate iOS app. And um down here, you've got all the list of your orders, so here's where I gave them myself 30 comp tickets, and I've done a couple more at the door. 5:03 Um and in order to do a comp ticket, you can do this add attendees button right here. So if I want to give, give myself uh 11 more, I can go through this. 5:14 and um send a confirmation email to this person. All right, and then going back into the ticket dashboard, if you want to get more details on the orders or export all these to a separate CSV, this is your button right here. 5:31 You can export just the orders. You can export every single ticket to a CSV. Um, so easy way to get all that information. 5:40 Um, if you want to export all those emails, uh, into a CSV. Um, so that's kind of the quick overview of the show details page. 5:53 Um, we've got some other things down here with notes and marketing. Let's go through them really quickly. Uh, you can say, um, load in info. 6:04 Uh, and then you say, you know, this, we'll just say this is a test. And you can save this as a template, or we can just, we'll just save this right here. 6:17 Boom, now we got a note in here that everyone signed into our account can see pretty easily. Manage your assets. 6:26 You can think of this as just basically like a Google Drive or a Dropbox. Right here where you can upload additional files, create new folders. 6:42 So any marketing items or anything at all that you want to share internally, you can do that right here. Automatically we'll pull in whatever, you know, artist photos we have in our database for the artist that's attached to the event. 6:59 And then finally up here you've got your public event page. So if you click this, we'll come into this event. 7:10 And you can copy it right here. If you want to share this page to your team members, this is the link that goes directly to them. 7:24 If they don't have an account, this will sign them in as a guest where they can only see this page. 7:28 Contacts, you can add contacts right here. And I can save that, and once I have an email in here for a contact, I can share this page. 7:48 I can add this person to the daily ticket counts. Uhm, so everyday they'll just get.
Ticketing
Adding Agreements on Ticketing Page
The video tutorial demonstrates how to add an agreement to a ticketing page on Opendate.io. The process involves accessing settings, navigating to ticketing, and creating an agreement which users m...
0:00 Alright, so here's how to add a um agreement on your ticketing page. Um so if you go into settings and then you go into ticketing, um you'll see agreements and now you're probably gonna have to be the account owner to put the seal here, um because we don't want everyone to have access to it. 0:19 Uh so if you aren't the account owner, you'll probably have to ask them to do this but right here we can say this is a agreement and we can save this. 0:34 And now when we go to my calendar, umm I'll go look at this event. We got tickets on sale here, yes we do. 0:42 Umm and I go, I gotta continue. I'll go to right to check out. And we have this text rendered, which was this is agreement. 0:53 So umm, you can put anything you want in here. Umm, I'm gonna be required to check in order to place the order. 1:00 So if you wanna say hey, uhh no refunds on tickets or umm. I don't know. You know, you can't bring a dog to the venue. 1:09 Umm. This way they've all accepted that agreement before they can place an order. Alrighty! Thank you.
Getting Started
Setup A Custom Mobile App For Your Venue
Before we build a custom mobile app you will need registration with Google Play and Apple to launch in their app store! Here is the process you will have to go through.

‍If you ever need any help don't hesitate to reach out or ... Schedule a Call Here.

Before we can launch a Mobile App a venue will need to register their business with both Apple and Google to launch to the Apple and Android App store.

This may remind you of going to the DMV but in order to get approved by Apple and Google you are going to need some documents to prove that you are the owner of your business.

Every App that represents a business in the App Store must be registered to a developer account associated with the given business. So there is a bit of work here for you to get going...

*As the person enrolling your organization in the Apple Developer Program, you must have the legal authority to bind your organization to legal agreements. You must be the organization’s owner/founder, executive team member, senior project lead, or an employee with legal authority granted to you by a senior employee.

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Here are some things you will need:

  • Registration Document
  • An ID to verify it's really you
  • DUNS Number
  • Apple ID with two-factor authentication
  • Google Account
**NOTE: Names across documents must match EXACTLY to get verified. For example: Business name associated with DUNS number must match Name on Registration Document EXACTLY.

Your organization's registration document

Accepted documents include:

  • A letter or notice issued or stamped by the IRS, such as CP 575 that confirms your Employer Identification Number (EIN)
  • A copy of the organization's Form 8871, 8872, or 990 from the IRS website
  • A state-issued certificate of business registration or incorporation
  • Your organization's most recent SEC filing, including Form 10-K, 10-Q, or 8-K
  • A business credit report from Experian, Equifax, or TransUnion
  • A dated letter requesting verification for a government or public agency, written on official agency letterhead

An ID to verify it's really you

Accepted documents include:

  • Driver License
  • Passport
  • State ID
  • Green Card

DUNS Number

Your organization must have a D-U-N-S Number so that we can verify your organization’s identity and legal entity status. These unique nine-digit numbers are assigned by Dun & Bradstreet and are widely used as standard business identifiers.

Use the DUNS Number lookup tool to find your DUNS Number.
Or if you don't have one yet, get a free one here: Get a DUNS Number.

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Getting Started With Apple:

Now that you have your documents ready navigate to the Apple Developer Program.

You will be asked to enroll either as an individual or Organization. Choose ORGANIZATION.

Enrolling in the Apple Developer Program as an organization

Remember you must be the organization’s owner/founder, executive team member, senior project lead, or an employee with legal authority granted to you by a senior employee. Before you begin, you’ll need:

  • An iPhone or iPad with Touch ID, Face ID, or passcode enabled, or a Mac with the T2 Security Chip and Apple Silicon. You must use the same device for the entire enrollment process.
  • An Apple ID with two-factor authentication turned on. Your Apple ID information must be valid and up to date — including, but not limited to, your first name (given name), last name (family name), address, phone number, trusted phone number, and trusted devices.
  • The latest version of the Apple Developer app installed on your device.
  • To sign in to iCloud on your device.

Start enrollment

  1. Launch the Apple Developer app on the device you want to use for enrollment.
  2. Tap or click the Account tab.
  3. Sign in with your Apple ID. This can be different than the Apple ID signed in to your device, but must have two-factor authentication turned on.
  4. If prompted, review the Apple Developer Agreement and tap or click Agree.
  5. Tap or click Enroll Now.
  6. Review the program benefits and requirements and tap or click Continue.

Enter your information as the Account Holder

  1. If requested, enter your legal first name, legal last name, and phone number. Do not enter an alias, nickname, or company name as your legal name, as doing so will cause a delay in the completion of your enrollment review.
  2. You’ll be asked to verify your identity using your driver’s license or government-issued photo ID. Capture your photo ID and tap or click Confirm.

Enter your organization’s information

Follow the steps on the next few screens to provide the following information:

  • Entity type.
  • Legal entity name. We do not accept DBAs, fictitious businesses, trade names, or branches. The legal entity name will appear as the “seller” for apps you distribute. Example: Seller: ABC Company, Inc.
  • D‑U‑N‑S® Number. See instructions above.
  • Headquarters address and phone number.
  • Website. Your organization’s website must be publicly available and the domain name must be associated with your organization.
  • Signing authority confirmation. Confirm that you have the authority to bind your organization to legal agreements and provide the contact information of an employee who can verify your signature authority.
  • Optionally, if your organization is a nonprofit, educational, or government organization, you can request a fee waiver.

After you’ve submitted your information, it will be reviewed by Apple. You’ll then receive an email with next steps.

Complete enrollment and purchase

Once your enrollment information has been verified and approved, you’ll receive an email letting you know that you can complete your enrollment.

  1. Launch the Apple Developer app on the device you used for enrollment.
  2. Tap or click the Account tab.
  3. Sign in with the Apple ID you used for enrollment.
  4. Tap or click Continue Your Enrollment.
  5. Review the terms of the Apple Developer Program License Agreement and tap or click Agree.
  6. Review your annual membership subscription details and tap or click the Subscribe button.

Congratulations! You now have an approved Apple Account.

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Final Steps for Apple

Now that you have an Apple account, you'll need to invite us into your account to launch your app!

To do this go to Account > Users and Access > Add User as an ADMIN

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1) Go to Account:

2) Users and Access:

3) Add User:

When adding a new user use the information in the image below:

  1. Email address: “Alex@opendate.io”
  2. Name: Alex Jensen
  3. Roles: Select “Admin”.

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Getting Started with Google Play & Android

Navigate to Google Play Console

Select "Get Started" as An Organization.

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Verify Your Identity

You are going to need to once again verify that you are the business owner/representative.
Your organization's registration document:
  • A letter or notice issued or stamped by the IRS, such as CP 575 that confirms your Employer Identification Number (EIN)
  • A copy of the organization's Form 8871, 8872, or 990 from the IRS website
  • A state-issued certificate of business registration or incorporation
  • Your organization's most recent SEC filing, including Form 10-K, 10-Q, or 8-K
  • A business credit report from Experian, Equifax, or TransUnion
  • A dated letter requesting verification for a government or public agency, written on official agency letterhead
An ID to verify it's really you:
  • Driver License
  • Passport
  • State ID
  • Green Card
DUNS Number
Use the DUNS Number lookup tool to find your DUNS Number.
Or if you don't have one yet, get a free one here: Get a DUNS Number.

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Add Opendate to your account

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Once successfully enrolled in the Google Play Console navigate to the Users and Permissions page. And click “Invite new Users”.

Here you will add "Alex@opendate.io" and select "Admin" under account permissions.

Now we should have access to your account and the ability to launch your app to Android

Congratulations! You've completed your sign up.

Making a Show Advance
The video provides a tutorial on how to use the advance feature in Opendate.io. Users can access the feature under actions by selecting "print show advance" to view details or "send show advance" t...
0:00 Alright so this is how you make a, uh, um, advance. Um, so we have, under actions, we can see print show advance. 0:10 That'll bring up people. Um, this is what it looks like. Or you could do action send show advance. And you'd have this sent out to, whoever you want via email. 0:22 Um, and this is basically just going to pull in what's in the show details. If you don't want something, say we don't want this Spotify pre-sale, um, we can hit this button. 0:37 right there, um, and that'll hide it. Um, so say we don't want that or, you know, the artist pre-sale, we can hide these. And now when we hit go, print show advanced, um, those should no longer come in as they were before. 1:02 And you can also add in, you know, additional whatever you want in here. And you put the time in. I'm sorry I did that fast. 1:12 Put the time in right here. Uhm, and it'll show up. Alrighty.
Maximum Tickets Allowed Per Fan
The video introduces a new feature in Opendate.io for controlling ticket scalping by setting a maximum number of tickets per fan. Users can access this feature by adjusting settings on both the ven...
0:00 Hi everyone, open date has a new feature that I'd like to show off today, um this is a feature to help with ticket scalping and basically you're allowed to set a maximum number of tickets for a fan. 0:14 And how this works is that there's two new settings. The first one is in the settings page so click on it clicking on the cog and then the ticketing settings. 0:24 And this is the default for the venue. So for every new show that the menu dies it'll use this as the default. 0:32 Then when you click into an individual show on your calendar and you're setting up ticketing. Let me click into the ticketing settings. 0:40 Under the tickets tab under settings. Umm. This will be whatever this initially. It'll be whatever you've set your venue to and then you're allowed to change this. 0:52 So for example, if if your universal setting is eight but for this for some reason the show. You want to restrict people even more. 1:02 You can change that to four then click save. But for now I'll just leave that as eight. And to show how this works, umm I've got the order form pulled up here. 1:13 Umm. I'm gonna go ahead and add five tickets to my car and go to check. Check out and I've previously created it and I've previously ordered three tickets for umm the user pass at gmail.com. 1:30 And you can see when I enter my email, everything is good because our limit is eight and they've only, they'll- only have five. 1:37 But if I want to buy six of them and go to check out, we now pop up a message saying that they've reached the limit and unfortunately they can't buy that.
Importing/Syncing Calendars
In this quick tutorial, watch as we guide you through syncing your existing calendar events with Google Calendar. Starting in the calendar app, we show how to use the 'Sync to Google Calendar' feature, followed by importing specific events such as holds and confirmations directly into Google Calendar...

We can import Confirms via a CSV Upload!

In this tutorial video, the presenter explains the process of importing events into a digital platform. Starting with the format setup, the video covers the correct date entry format (DDMMYY or DDMM), highlighting common errors. The presenter then demonstrates how to include additional event details such as an image URL and venue name. Further steps include uploading a CSV file of event data and completing the import process. The tutorial ends with a verification of the imported data, ensuring accuracy. This guide is essential for users looking to efficiently manage event data on this platform.

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We can sync calendars to your Google Cal!

In this quick tutorial, watch as we guide you through syncing your existing calendar events with Google Calendar. Starting in the calendar app, we show how to use the 'Sync to Google Calendar' feature, followed by importing specific events such as holds and confirmations directly into Google Calendar. Learn how to manage your calendar efficiently by importing events using a URL, adding them to your Google Calendar, and verifying their addition, all demonstrated with a practical example scheduled for May 28th. Plus, a sneak peek at the 'Import Events' button for future use!

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Do you have a more complex calendar with multiple hold statuses

We provide specialized services for importing your entire Google Calendar into Opendate. To import hold calendars with specific statuses (e.g., H1, H2), please share your Google Calendar with Alex@opendate.io. I will use a custom script to extract and import your data. For guidance on sharing your Google Calendar, see the video below.

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Please allow for 3-5 days for google calendar imports.

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How to share a Google Calendar:

Check "Avails" by each venue
In the video, the process of checking availability for multiple venues on Opendate.io is demonstrated step by step. This includes selecting date ranges and filtering for confirmed and unconfirmed d...
In this video, I will show you how to check availability for each venue. I will demonstrate the process step by step, including selecting date ranges and filtering for confirmed and unconfirmed dates. By the end of the video, you will be able to efficiently check availability for multiple venues. No action is required from you, this is purely for informational purposes.
Getting Started
Custom Seating Charts

Getting Started With Custom Seating Charts

We have the ability to create a clickable custom seating chart that integrates as either an Add-on or as Ticket, see the video below for how this works in your ticket build:

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What we need to build your first seating chart

To build your first seating chart we need an image that clearly shows a breakdown of the:
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  1. Sections*
  2. Capacity of areas, tables, rows or seats.
  3. If you have tables can these be booked as a whole or individually. For example, can a 4 top only be booked by one person or can 4 different customers book an individual seat at that table.
*Think of sections as what you want to price and label differently. Sections will be pulled in as separate ticket types.‍

A good example of an image:

The following image clearly shows the sections, how many seats are at each table and how many tables there are. We also have a clear understanding of where the Stage and Bar are located allowing us to  easily duplicate this image in our chart builder

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In Summary

Please allow for 3-5 days for the seating chart to be built after receiving the image.

Seating charts cannot be adjusted after being used for an on-sale event. Please double check that everything is labeled correctly and working as expected before going live with the first seating chart.

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