0:00 Alright, so we're on a event here. We can hit action, send show advance. And we have this option to include notes. 0:09 So we can say, hey, we want to include our load info, which in this case is just a bunch of text that says test. 0:16 Or we could say, um, we want to include this one. And this will just pull in what's in the note into your show advance. 0:24 So you can send that off. And so the rules are, it's whatever notes are attached to the event. So, I'll just delete these. 0:35 Uhm. And I can hit new note. I can pull in my template. See I got loaded info. I'll save that to the event. 0:47 And when I go to send show advance. There it is. I'm going to pull that note right into the bottom of our show advance. 1:00 There you go. Unfortunately, uhm. It won't print to the PDF, but from here. It'll work. There you are. So again, you could also save the notes. 1:20 It's in your event templates, um, in here. So, uh, if we want to, whoops, put in our load info and we're going to call this, you know, event template 100. 1:43 So, now that we have that event template, when we go create a new event, and we select our event template 100, and we put a start date on here, call it, why not call everything test, and we create an event. 1:59 Thank you for that. Notes will be right in here, so boom, we can go send show advance, select our load info, I grab it, yep, and now it's all right in here. 2:14 There you go.

0:00 Here's how to create a promo code. Uhm, if you go into an event, you go into edit tickets. When you hit tickets, you have this promo code. 0:12 When you hit add promo code here, you'll have a couple options. You have, uh, you can call the code name, whatever you want. 0:21 Uhm, and then you can do reveal hidden tickets. Uhm, so if you have a hidden ticket type that you built in admission here, uhm, you can say I want that to appear when this code is put in. 0:35 Uhm, you can choose if this applies to add-ons, if you want this to discount. The cost of an add-on, and then you can set, uhm, the quantity available for this code. 0:48 So if you want this to be used, you know, a thousand times, you can do that there. And then you have the option for discount amount, which can be set in percentage, uhm, here. 0:58 So, if we do 50 there, now this is a 50% discount, or we can do discount amount. So if we want to discount $50, then we'll just put 50 in here. 1:08 Uhm, $50 is a big discount, so this would probably be more like a $5 discount would be a normal one. 1:14 Uhm, then you can select when promo codes are available. This just means when they will be, uhm, you know, working, so you can do based on show details or date and time. 1:26 So today is the 29th, so we'll just click yesterday. So as soon as we create these and we set a quantity for them, these will work. 1:38 So as you can see, it's active and now this will give us code. If I pass it out, we'll give a $5 discount uhm on all the ticket types associated with this event.

0:00 Alright, here's how to manually add, um, tickets to your settlement. So, we've got our offer here, and the settlement's automatically populating. 0:10 Um, so we can go in here, we have our tickets line, if you don't have one you can do add item. 0:15 Um, but we'll go in here and we'll say, that there were 300 tickets sold for $10. So now our gross is going up and, um, this settlement is all populating from the offer. 0:32 Uh, looks like this was just a guarantee, so there's going $1,000 due to Fleet Foxes. Um, but if we go back in the event details, we should see, um, that we've sold 301 tickets, uh, because we, we increased that I believe. 0:55 Um, and so this is all now populating into, um, our P&L. So let me go back just to make sure this is correct, because, we've got tickets on here and on the settlement, uh, yeah, 301 tickets, and in the P&L, uh, 301 tickets. 1:20 301. Alrighty.

0:00 Here's how to import fans into your marketing dashboard. So, um we've got our, if we click on marketing here, um we've got our fans section. 0:13 And these are people that have already purchased events on OpenDate. But if you have um extra fans you want to import, you know we have this option to add a single fan or we have the CSV upload right here. 0:27 Um this will be the format that has to be um entered. Uh email and phone number isn't required. So if you just have to email those folks that's fine. 0:38 You can download an example here and then make sure your data is formatted in this way as you upload. Um you just upload it right here. 0:48 Easy. upload there and the data will be imported. Alright, thank you.

0:00 All right, so here's a quick overview of the ticketing dashboard if you're going to tickets By clicking that little arrow you see your ticketing dashboard And if you want to export all these orders you can go hit this three dot button It's a export orders or export tickets If you do export orders there 0:30 will be a column in there that's subscribed to Venue and if those are true then that means they opted in for the marketing in the check-out process uhm you can also add attendees here if you want to add a comp ticket uhm and you can get an overview of how you're doing on your tickets sold, click into 0:51 admission and you can see how many have checked in uhm and that's kind of the basics of the ticketing dashboard.

0:00 so this is how to reset your password you're gonna hit this guy right here you go to my profile and then you've got your current password in here you put in a new password, confirm password and hit update so I'm not gonna do that right now just to not change my password but super easy to set up right 0:22 there

0:01 As you're configuring your event, if you're selling add-ons, then at some point you're going to be faced with a decision. 0:06 Uhm, typically when people sell add-ons, that does not include admission to the show, and so you generally have to buy some sort of admission ticket, in this case a general admission or other, uhm, in order to buy an add-on VIP. 0:24 And when you're setting up your ticketing, uhm, the decision that you have to make is do you want to restrict your add-ons? 0:32 So that they can only be bought if somebody bought a ticket? Or do you want to kind of open it up to where they can, they can be bought independently? 0:41 There's pros and cons to each approach, uhm, and, uh, we can probably get into that in a another video, but let's, let's decide for this video that, uhm, you have these two ticket types, General Admission, Other, and then when I'm creating this add-on for VIP, uh, let's say that I've configured it that 1:03 you must buy a General Admission, uhm, this is kind of a contrived example, normally, uh, you would configure this to say if they bought any sort of ticket, uhm, they can buy this VIP, but in this case I'm going to omit Other just so you can see how this works. 1:21 Alright, so here's the, here's the event page, I'll refresh it, you can see that if I add an Other to my cart and check out, I'm never given the option to get a add-ons. 1:37 Uhm, if I pick General Admission, now I can choose VIP. So things are working how we've set it up. Uhm, and I'm going to, in an incognito window, I'm going to purchase a General Admission. 1:55 Uhm, so let's say that I buy this General Admission and at the time of purchase I decide not to buy VIP. 2:04 I skip that. Oh and also one other thing I want to point out. You're only allowed to buy for every ticket. 2:13 So if I buy two General Admission, then I'm allowed to buy two VIP. So this picker is dynamic based on how many Admission tickets you're buying. 2:24 I was kind of saying earlier there's pros and cons to each approach. The pro to this approach is that it's very unlikely somebody would show up to your event that has VIP but does not have a ticket since you're requiring it in the checkout flow. 2:41 And then we're about to get into a con which is, let's say that I skip buying VIP, which I'm going to show here, how do I later buy VIP if I decide to? 2:51 Alright, I'm gonna, I'm gonna run to purchase a ticket here. I'm on my development machine so I'm just gonna pull up a test credit card. 3:31 I'm gonna tell the system that the payment was received so these are valid tickets now. I'll probably get an email about those. 3:46 I should get my email receipt here in a second. There it is. So I've got my two tickets. Alright, so going back to our scenario we were talking about. 3:58 Let's say that a couple weeks passed. And I decide that I want uhm I want that VIP now. So how would I do that? 4:08 Cause I've already bought my general admission tickets uhm. And the only way to do it seemingly is. Is to come back here and buy another, some more general admission to then buy VIP. 4:21 Uh there's one other way to go about this. And that is. That is to create an account. On OpenDate. So. 4:37 I'm gonna use. And the key here is I have to use the exact same email that I used to buy my tickets. 4:44 Cause those tickets are now associated with that email in the system. So I'm gonna go ahead and sign up. It's asking me to verify my email. 4:59 Okay. So I've created my account with that same email address. Key is here is the order that I placed a few minutes ago. 5:08 And you'll notice that I can look at my tickets that I already own and then this button pops up that says upgrades available. 5:18 So, if I click on that, Now I'm taken back to the public page, but now I can buy VIP tickets. 5:31 And notice that the system knows that I already own the I already own two tickets. If I go back, it knows I own two general admission tickets. 5:43 Therefore, it's going to let me purchase up to two VIP.

0:00 Alright, so here's where to find the, um, ticketing widget. Um, so if you're on your show page, you go down, you got tickets, you hit this guy, you have embed widget, you can copy this code and we can give it a shot in here. 0:15 Um. Um. Now this is basically the ticketing widget. This one's got a seating chart. Um. So you can do the whole check out flow. 0:30 Um. Right in the bed code. Um. And. This is all. If you wanted to dynamically adjust this, you could look at C right here. 0:43 We have a confirm ID. Um. And say we were to change. Change that to a different confirm. So let's go try this one. 0:56 Copy this guy. Going here. I'll say boom. Boom. And boom. And this should just work for the other event. Yes it does. 1:10 This one's called test. I swear they're different. They just have the same um. Same seating chart in there. Let me just double check that yeah. 1:23 But that's the case. Um, here's the public event page. We gotta. We got that seating chart there. Um, if you don't play me a mirror there's one I could try. 1:34 That doesn't look exactly like all the other ones. This guy maybe? Okay, let's give this one a shot. I think it's that. 2:03 Yep. So that is how you do it.

0:00 Alright, so here is how you switch an event's venue. So maybe you created an event underneath the wrong venue. You don't have to delete it and remake it. 0:18 What you can do is go into tickets, edit tickets, and then under basic info, go into venue, and say hey, we're gonna switch this to Republic Cantina. 0:31 Oops, we got a blank capacity. You need a capacity there, and then we hit publish, and we're set to Republic Cantina now. 0:46 You can see it there. You can also do this with confirms, uhm, in the same way. We don't have it in edit details, but we can do create tickets, tap down here, change this to the Vogue, boom. 1:07 We don't even have to publish it. We can just go back to event details, now it's underneath the Vogue. Can we do this with holds? 1:24 This is the one place.