0:01 As you're configuring your event, if you're selling add-ons, then at some point you're going to be faced with a decision. 0:06 Uhm, typically when people sell add-ons, that does not include admission to the show, and so you generally have to buy some sort of admission ticket, in this case a general admission or other, uhm, in order to buy an add-on VIP. 0:24 And when you're setting up your ticketing, uhm, the decision that you have to make is do you want to restrict your add-ons? 0:32 So that they can only be bought if somebody bought a ticket? Or do you want to kind of open it up to where they can, they can be bought independently? 0:41 There's pros and cons to each approach, uhm, and, uh, we can probably get into that in a another video, but let's, let's decide for this video that, uhm, you have these two ticket types, General Admission, Other, and then when I'm creating this add-on for VIP, uh, let's say that I've configured it that 1:03 you must buy a General Admission, uhm, this is kind of a contrived example, normally, uh, you would configure this to say if they bought any sort of ticket, uhm, they can buy this VIP, but in this case I'm going to omit Other just so you can see how this works. 1:21 Alright, so here's the, here's the event page, I'll refresh it, you can see that if I add an Other to my cart and check out, I'm never given the option to get a add-ons. 1:37 Uhm, if I pick General Admission, now I can choose VIP. So things are working how we've set it up. Uhm, and I'm going to, in an incognito window, I'm going to purchase a General Admission. 1:55 Uhm, so let's say that I buy this General Admission and at the time of purchase I decide not to buy VIP. 2:04 I skip that. Oh and also one other thing I want to point out. You're only allowed to buy for every ticket. 2:13 So if I buy two General Admission, then I'm allowed to buy two VIP. So this picker is dynamic based on how many Admission tickets you're buying. 2:24 I was kind of saying earlier there's pros and cons to each approach. The pro to this approach is that it's very unlikely somebody would show up to your event that has VIP but does not have a ticket since you're requiring it in the checkout flow. 2:41 And then we're about to get into a con which is, let's say that I skip buying VIP, which I'm going to show here, how do I later buy VIP if I decide to? 2:51 Alright, I'm gonna, I'm gonna run to purchase a ticket here. I'm on my development machine so I'm just gonna pull up a test credit card. 3:31 I'm gonna tell the system that the payment was received so these are valid tickets now. I'll probably get an email about those. 3:46 I should get my email receipt here in a second. There it is. So I've got my two tickets. Alright, so going back to our scenario we were talking about. 3:58 Let's say that a couple weeks passed. And I decide that I want uhm I want that VIP now. So how would I do that? 4:08 Cause I've already bought my general admission tickets uhm. And the only way to do it seemingly is. Is to come back here and buy another, some more general admission to then buy VIP. 4:21 Uh there's one other way to go about this. And that is. That is to create an account. On OpenDate. So. 4:37 I'm gonna use. And the key here is I have to use the exact same email that I used to buy my tickets. 4:44 Cause those tickets are now associated with that email in the system. So I'm gonna go ahead and sign up. It's asking me to verify my email. 4:59 Okay. So I've created my account with that same email address. Key is here is the order that I placed a few minutes ago. 5:08 And you'll notice that I can look at my tickets that I already own and then this button pops up that says upgrades available. 5:18 So, if I click on that, Now I'm taken back to the public page, but now I can buy VIP tickets. 5:31 And notice that the system knows that I already own the I already own two tickets. If I go back, it knows I own two general admission tickets. 5:43 Therefore, it's going to let me purchase up to two VIP.

0:00 Alright, so here's where to find the, um, ticketing widget. Um, so if you're on your show page, you go down, you got tickets, you hit this guy, you have embed widget, you can copy this code and we can give it a shot in here. 0:15 Um. Um. Now this is basically the ticketing widget. This one's got a seating chart. Um. So you can do the whole check out flow. 0:30 Um. Right in the bed code. Um. And. This is all. If you wanted to dynamically adjust this, you could look at C right here. 0:43 We have a confirm ID. Um. And say we were to change. Change that to a different confirm. So let's go try this one. 0:56 Copy this guy. Going here. I'll say boom. Boom. And boom. And this should just work for the other event. Yes it does. 1:10 This one's called test. I swear they're different. They just have the same um. Same seating chart in there. Let me just double check that yeah. 1:23 But that's the case. Um, here's the public event page. We gotta. We got that seating chart there. Um, if you don't play me a mirror there's one I could try. 1:34 That doesn't look exactly like all the other ones. This guy maybe? Okay, let's give this one a shot. I think it's that. 2:03 Yep. So that is how you do it.

0:00 Alright, so here is how you switch an event's venue. So maybe you created an event underneath the wrong venue. You don't have to delete it and remake it. 0:18 What you can do is go into tickets, edit tickets, and then under basic info, go into venue, and say hey, we're gonna switch this to Republic Cantina. 0:31 Oops, we got a blank capacity. You need a capacity there, and then we hit publish, and we're set to Republic Cantina now. 0:46 You can see it there. You can also do this with confirms, uhm, in the same way. We don't have it in edit details, but we can do create tickets, tap down here, change this to the Vogue, boom. 1:07 We don't even have to publish it. We can just go back to event details, now it's underneath the Vogue. Can we do this with holds? 1:24 This is the one place.

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0:00 Hi everyone, uh we recently shipped a feature where we now limit the number of tickets a single fan can own, and we do this by matching their email address, and so let me show you a quick demonstration of that. 0:16 I'm adding 4 tickets to my card. I'm going to check out, and if I add my email address, you can see that. 0:28 I've reached the limit. Uh, today we're, I'm launching a new feature where we can also restrict users based on their credit card. 0:38 So, um, let's say, let's say a user comes back and they use a different email address. Uh, but they're using the exact same credit card. 0:55 And this is just a test credit card from Stripe. But I've already previously ordered eight. Pickets using this credit card. 1:06 And now I'm trying to buy another four when I click place order. My order is going to be rejected and it's going to tell me I've already hit the maximum number of tickets.

0:01 Hey, here's how to um um edit your email notifications so if you hit your icon up here and you go into my profile. 0:12 Uh, and if you scroll down you'll see notification preferences. Um. And these are for your venue manager notifications so the one that you probably get a lot of is the event updated notification. 0:28 Um, that will notify you whenever a event is created or updated. Um, so you'll get a lot of emails because of this one. 0:37 Um. So if you don't want that you can turn that off. Um, rest are pretty self explanatory. Don't worry.

0:00 Alright, here's how to bring somebody into just a single event as a guest. Um so we're gonna go into our event here. 0:09 And this, share this page, option, we're going to copy this, and you, You can just send this to whoever you want to bring in this guest. 0:18 So I'm gonna log out here. Um, and if I go to this link, it's gonna bring me to a password list sign up. 0:25 Uh, I'll just use my personal, um personal account here. Oh, that's already been used. Thank you. Um, I think I can do like that, right? 0:38 Is that possible? Yes. Okay. I've gotten a login here. Um, and now, I am just in this account. Let me bring it back over here. 0:58 And now this is what I can see. So this is logged into that password list login. I can see how many tickets, I can see the marketing assets. 1:07 I don't have access to the P&L or the offers as settlement. Um, so there's limited financial data. Uh, but this is what it looks like. 1:18 Alright, thank you.

0:00 So I'm going to show you how to add a venue to your account. So we already have a couple here underneath our venue selector, um but if I want to add another one I can go down to settings panel here, go to venues, um and then I can either search venues, so, I don't know, we'll say this one, um it'll add 0:28 that venue to my account or if it's not listed in here, it'll I can enter these details manually. Uhm, uh do do do do. 0:50 I can add it right here. And we do see our two new, two new venues and I'm gonna move this guy. 1:05 But that's how you add your venues in there. Oh, you know what? I didn't even show you where we'll add that random one and now it should be in our in our calendar. 1:20 Yep, we see it right here. Uhm, and you can start putting events on there. Alrighty, thank you.

0:00 Hi everyone, we have a new integration to announce today. We can now list your events with Bansontown. So as you're setting up your event, and adding all the information, there's this new program. 0:17 When you click into that, you have the option to turn on the event for Bansontown. And you can see, in this case, I'm not allowed to turn that on, because we only allow public events with performers. 0:32 In this case, I do have a performer, Snail Mail, but this event is marked as private. So this only works if you have artists on your event, and it's a public event.