Ticket buyers can now download their Opendate tickets to their mobile phone's wallet on either Apple iPhone or Google Android. We previously offered this functionality on venue-specific apps. It is now available to all ticket buyers.
How to Access Your Mobile Tickets
- Access Your Tickets:
- Fans can access their tickets by opening the email containing their tickets or logging into their Opendate account. As a best practice, we recommend adding a "My Account" section to your venue website or event website to make it easy for fans to access their tickets.
- Download Your Ticket:
- On Apple iPhone:
- Tap the "Add to Apple Wallet" or "Download to Wallet" button in your account.
- Follow the prompts to save the ticket to your Apple Wallet.
- On Google Android:
- Tap the "Add to Google Wallet" or "Save to Wallet" button.
- Follow the instructions to save the ticket to your Google Wallet.
- Accessing Your Ticket at the Event:
- Open the Apple Wallet or Google Wallet app on your phone when you arrive at the venue.
- Locate your ticket and present the QR code or barcode for scanning.
- Ensure Your Phone is Ready:
- Charge your phone: Make sure your phone has enough battery before heading to the event.
- Update your software: Ensure your phone's operating system and wallet app are up to date.
- Enable screen brightness: Turn up your screen brightness for easier scanning.
- For Multiple Tickets:
- If you've purchased multiple tickets, each ticket will need to be added separately to your mobile wallet. You can switch between tickets within the wallet app.
- Need Help?
- If you have any issues downloading your ticket or accessing it on the day of the event, contact the point of purchase which is usually the venue.
