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Updates
Download Tickets to Mobile Wallet
Enhancement
Ticketing
January 18, 2025

Download Tickets to Mobile Wallet

Ticket buyers can now download their Opendate tickets to their mobile phone's wallet on either Apple iPhone or Google Android. We previously offered this functionality on venue-specific apps. It is now available to all ticket buyers.

Ticket buyers can now download their Opendate tickets to their mobile phone's wallet on either Apple iPhone or Google Android. We previously offered this functionality on venue-specific apps. It is now available to all ticket buyers.

How to Access Your Mobile Tickets

  • Access Your Tickets:
    • Fans can access their tickets by opening the email containing their tickets or logging into their Opendate account. As a best practice, we recommend adding a "My Account" section to your venue website or event website to make it easy for fans to access their tickets.
  • Download Your Ticket:
    • On Apple iPhone:
      • Tap the "Add to Apple Wallet" or "Download to Wallet" button in your account.
      • Follow the prompts to save the ticket to your Apple Wallet.
    • On Google Android:
      • Tap the "Add to Google Wallet" or "Save to Wallet" button.
      • Follow the instructions to save the ticket to your Google Wallet.
  • Accessing Your Ticket at the Event:
    • Open the Apple Wallet or Google Wallet app on your phone when you arrive at the venue.
    • Locate your ticket and present the QR code or barcode for scanning.
  • Ensure Your Phone is Ready:
    • Charge your phone: Make sure your phone has enough battery before heading to the event.
    • Update your software: Ensure your phone's operating system and wallet app are up to date.
    • Enable screen brightness: Turn up your screen brightness for easier scanning.
  • For Multiple Tickets:
    • If you've purchased multiple tickets, each ticket will need to be added separately to your mobile wallet. You can switch between tickets within the wallet app.
  • Need Help?
    • If you have any issues downloading your ticket or accessing it on the day of the event, contact the point of purchase which is usually the venue.