On April 9, 2025, the Federal Trade Commission finalized its Junk Fees Rule, which goes into effect on May 10, 2025. The rule requires that the total price for live-event tickets, including all mandatory fees, be clearly shown up front and displayed more prominently than any partial pricing. Non-compliance could lead to civil penalties of up to $51,000 per violation.
On April 9, 2025, the Federal Trade Commission finalized its Junk Fees Rule, which goes into effect on May 10, 2025. The rule requires that the total price for live-event tickets, including all mandatory fees, be clearly shown up front and displayed more prominently than any partial pricing. Non-compliance could lead to civil penalties of up to $51,000 per violation.
You can now send transactional emails from the Promote section. These emails will be delivered to all customers, regardless of their email opt-in status.
Now you can view and manage cleared holds with ease! Our new Cleared Holds setting lets you access cleared hold pages, make adjustments, and confirm additional dates from a hold group—all in one place.
Managing live events just got a whole lot easier. We’ve redesigned the Events Calendar from the ground up to give you more control, better visibility, and faster performance—all in a sleek, intuitive interface.
Ticket buyers can now download their Opendate tickets to their mobile phone's wallet on either Apple iPhone or Google Android. We previously offered this functionality on venue-specific apps. It is now available to all ticket buyers.
Design, personalize, and launch email broadcasts easily with our drag-and-drop editor with native calendar integration for automated access to all of your event assets.
You can now accept donations in the checkout flow. The consumer has the ability to donate any amount desired. Optionally, they can elect to cover the cost of credit card processing to ensure the full amount of the donation is received.
