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Updates
April 3, 2025

Transactional Emails

You can now send transactional emails from the Promote section. These emails will be delivered to all customers, regardless of their email opt-in status.

Need to send a critical update to all your customers—even those who haven’t opted in to marketing emails?

Now you can.

When creating an email broadcast in the Promote section, you’ll see a new checkbox option labeled “Transactional Email.”
Just check the box, and your email will be delivered to both subscribed and unsubscribed recipients.

This is ideal for important messages like:

  • Event time changes
  • Venue policies or safety info
  • Weather-related updates
  • Payment or ticketing issues